Terms of Service

Welcome to highrocksproperty.uk. Please carefully read the following terms and policies before accessing or using this website’s services. By accessing, browsing, or purchasing goods on this website, you agree to be bound by the following:

  1. Website Use

Users must ensure that the information submitted on this website is true, accurate, and complete, and must not use this website in any illegal way or interfere with its normal operation. Copying, disseminating, or using any website content for commercial purposes without permission is prohibited.

  1. Product Information

We strive to ensure the accuracy of product descriptions, images, inventory, and price information on the website. However, due to differences in device displays or system update delays, some information may contain slight errors. In the event of obvious errors, this website reserves the right to cancel or modify orders.

  1. Orders and Payment

All orders are considered to be in the processing stage only after payment is completed and confirmation is received. If there are any abnormalities, insufficient stock, or payment issues with an order, we have the right to cancel the order and contact customer service for assistance.

  1. Delivery Service

Order delivery time may be appropriately delayed due to logistics arrangements, holidays, or force majeure. We will strive to ensure timely order fulfillment, but we are not directly liable for delays caused by third-party logistics.

  1. Returns and Refunds

If a product has quality issues or is damaged during shipping, customers can contact customer service within the specified time to apply for after-sales service. Returned or exchanged goods must be intact, unused, and meet the website’s return and exchange conditions. Specific refund times will vary depending on the payment institution’s processing time.

  1. Intellectual Property

The text, images, designs, trademarks, and related content on the highrocksproperty.uk website are protected by law and may not be copied, reproduced, or used for other commercial purposes without authorization.

  1. Limitation of Liability

For website access abnormalities, order delays, or data loss caused by network interruptions, system maintenance, force majeure, or third-party service issues, this website will assist in handling the matter to a reasonable extent, but will not be liable for any additional indirect losses.

  1. Terms and Conditions Modification

We reserve the right to update, modify, or adjust these terms and policies at any time. Updated content will take effect immediately upon publication on the website, and continued use of the website constitutes acceptance of the latest terms.

If you have any questions about these terms, please contact us using the contact information provided on the website.